Whilst we make every effort to make your motorhome holiday as easy and carefree as possible, we must apply the following terms and conditions, in order to protect both the hirer and the company.
These terms and conditions should be agreed to and signed for prior to commencement of the hire
Additional drivers, and drivers with other convictions will be considered, but will only be accepted at the discretion of our insurer, and may incur additional charges. Please contact for details.
The Hirer, (you), will be liable for all expenses, fines, endorsements etc, incurred due to violation of traffic laws, regulations etc.
Important : Click here for driver’s occupations / circumstances not accepted by our insurer.
Comprehensive Insurance for the vehicle is included in the hire charge. This does not include internal fixtures, fittings and equipment, or any Optional Equipment that may have been added.
Hirers are advised to take their own insurance which should include personal possessions. There may be insurance surcharges dependant on driving history, minor convictions, or health restrictions.
It is the hirer’s, (your), responsibility to provide full and accurate information on the Driver’s Declaration Form.
In the event of the motor policy being invalidated because of non disclosure of relevant facts, the company, (us), will hold the hirer, (you), responsible for all losses, fines and any other eventualities.
There is an insurance excess of £1000, (£1250 for those aged 23 or 24). A VEHICLE DAMAGE EXCESS (VDE) deposit of £1000, (£1250), shall be taken at the commencement of the hire to cover any damage or loss for any one incident or accident whilst the vehicle is on hire to you and in your care. The VDE will be returned within SEVEN WORKING DAYS from the end of the hire, provided there is no damage, shortages or incurred surcharges and fines.
In the event of any damage resulting from the actions of a third party, for which we are able to reclaim the excess, the VDE shall be returned to you once we have recovered this excess.
The motorhome is only insured for the hire period, ie. agreed collection date & time and return date & time. If you are likely to be late in returning, you must contact us immediately by telephone, in order that we can make the necessary arrangements.
Driving of the vehicle after the expiry time of the hire, may result in the driver committing a traffic offence and subsequently liable to prosecution under Road Traffic Acts. Furthermore the hirer, (you), will be responsible for any accidental damage, injury and consequential loss after the expiry of the hire period.
Items NOT COVERED under the insurance, and which are the SOLE RESPONSIBILITY of the hirer, (you), are:-
All drivers must be aware of the height of the vehicle and are responsible for all damage if driven under an obstruction that is too low for it to clear – examples being low bridges, height restrictions barriers, trees, signs etc. In the event of such damage occurring, THE INSURANCE WILL NOT APPLY and the hirer, (you), will be liable for the costs of all repairs, damages, and subsequent losses.
Standard Times – The motorhome is available for collection between 3pm & 6pm, (15.00hrs and 18.00hrs), on the first day of hire, and must be returned between 9.30am & 11.00am (09.30hrs and 11.00hrs), on the last day of the hire. Other arrangements can be made, but these must be agreed in advance, and are subject to availability of vehicles.
Our motorhomes and equipment are supplied in the best possible condition, and we ask that you maintain that standard and return the vehicle in a similar condition as received. Cleaning materials and equipment are supplied with the vehicle to facilitate this. Should the vehicle not be returned reasonably clean, we reserve the right to make charges against the VDE taken from you at the commencement of the hire. A full inventory is included in the information folder in the vehicle, including replacement costs.
|Toilet cassette not empty and clean||£50|
|Shower/Toilet compartment not clean||£30|
|Fridge/Freezer not empty and clean||£20|
|Cooker Hob, Oven Grill & Microwave
(where fitted) not clean
|Damaged or punctured tyre(s)||£ replacement or repair cost|
|Windscreen, windows, skylights, or lights
damaged, chipped, or cracked
|£ replacement cost|
|Bike rack damage||£ replacement or repair cost|
|Aerial damage||£ replacement or repair cost|
|Failure to return at scheduled time||£ see section 4.|
This list is not exhaustive and is only meant to represent some causes of incurred additional charges.
Cancellations must be in writing and are charged as follows:
More than 42 days prior to commencement of hire – Loss of deposit.
From 14 to 41 days prior to commencement of hire – Loss of deposit + 50% of the hire cost.
Less than 14 days prior to commencement of hire – Loss of the full hire cost.
The Company reserves the right to cancel the hire if at the commencement of the hire the driver’s licence(s) are invalid or do not meet our terms and conditions for hire. In these circumstances the total hire charge will be forfeited. Hirers are strongly advised to insure against any unavoidable cancellation.
Smoking within the motorhomes is strictly forbidden.
Failure to comply will result in a £150 charge.
Dogs are permitted in the motorhomes with prior consent and with a supplementary charge of £50.
Every effort will be made to ensure that the motorhome reserved is available. However, if due to circumstances beyond our control the vehicle is not available, we will in no way be held responsible. We will endeavour to supply a similar replacement vehicle, failing which all monies paid to the company will be refunded.
The company, (we), reserve the right to vary the rates and conditions at any time and to cancel or refuse hire to any person without explanation or prior warning.
Credit Card*/Debit Card/ Cheque/ Bank Transfers are all accepted methods of payment.
* Credit Cards, 3% surcharge (we cannot accept American Express)
In order to expedite the handover of the vehicle on collection day, we may request that you contact us the day before your hire to give us details of your payment method for the VEHICLE DAMAGE EXCESS. Payment will not be taken until the day of hire.
Please note, we require all of the paperwork or we will not be able to hire the motorhome to you, and you will be liable for the cost of the hire.
E & OE
If you are restricted by any of the above, please contact us and we can contact our insurers. Depending on circumstances, our insurer may accept a driver in one of the above categories, possibly with increased charges or excess.